Are you an experienced National or Key Account Manager looking for the opportunity to take ownership of major retail customers and make a genuine commercial impact?
We're partnering with a well-established Australian FMCG business that represents a portfolio of recognised consumer brands across homewares, lifestyle and household products. With continued growth and strong retailer partnerships, they're looking for a commercially astute National Key Account Manager to manage some of Australia's largest retail accounts.
This is a highly autonomous role where you'll influence ranging decisions, negotiate commercial outcomes and drive profitable growth across a diverse customer portfolio.
The Opportunity
You'll take ownership of a national portfolio that includes major grocery, promotional and pharmacy customers. You'll be responsible for developing long-term customer relationships while identifying opportunities to increase ranging, drive promotional success and maximise profitability.
Working closely with senior leadership and cross-functional teams, you'll play a key role in shaping customer strategy and delivering commercial outcomes across a well-established portfolio.
Key Responsibilities
We're partnering with a well-established Australian FMCG business that represents a portfolio of recognised consumer brands across homewares, lifestyle and household products. With continued growth and strong retailer partnerships, they're looking for a commercially astute National Key Account Manager to manage some of Australia's largest retail accounts.
This is a highly autonomous role where you'll influence ranging decisions, negotiate commercial outcomes and drive profitable growth across a diverse customer portfolio.
The Opportunity
You'll take ownership of a national portfolio that includes major grocery, promotional and pharmacy customers. You'll be responsible for developing long-term customer relationships while identifying opportunities to increase ranging, drive promotional success and maximise profitability.
Working closely with senior leadership and cross-functional teams, you'll play a key role in shaping customer strategy and delivering commercial outcomes across a well-established portfolio.
Key Responsibilities
- Manage and grow strategic national retail accounts.
- Lead customer planning, commercial negotiations and account strategy.
- Deliver successful range reviews and promotional submissions.
- Build profitable promotional programs across multiple retail channels.
- Analyse sales and category data to identify growth opportunities.
- Develop accurate forecasts and manage promotional calendars.
- Partner with supply chain, finance and internal stakeholders to ensure exceptional customer execution.
- Maintain strong customer relationships while identifying opportunities to grow revenue and profitability.
- Previous National or Key Account Management experience within FMCG or consumer products.
- Experience managing large retail customers and commercial relationships.
- Strong negotiation skills with the ability to balance growth and profitability.
- Confidence analysing sales and category data to support commercial decisions.
- Excellent forecasting, planning and stakeholder management skills.
- A proactive, commercially minded approach with a genuine passion for building long-term customer partnerships.
- Join a well-established, growing FMCG business with an excellent industry reputation.
- Manage some of Australia's largest retail customers.
- Genuine ownership and autonomy over your customer portfolio.
- Work across a diverse range of recognised consumer brands.
- Collaborative and supportive leadership team.
- Long-term career progression as the business continues to grow.
- Competitive salary package, performance bonus and flexible working arrangements.